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Awaiting Order Arrival

How long does delivery take?

Instant! Most keys arrive within 1-2 hours via email or dashboard. Check spam/junk folders if delayed.

I didn’t receive my key. What now?

Contact us via WhatsApp/Email with your order number. We’ll resend it immediately!

Can I track my order?

Yes! Your order page shows real-time status. No tracking number needed for digital delivery.

What if my key doesn’t work?

We guarantee validity. If there’s an issue, we’ll replace it—just reach out within 14 days.

Is there a delivery fee?

Never! Delivery is free and instant for all orders.

Ordering & Payment

What payment methods do you accept?

Credit/debit cards, PayPal, and select cryptocurrencies. All transactions are secure.

Is my payment info safe?

Absolutely. We use SSL encryption and never store your payment details.

Can I cancel an order after payment?

Due to instant delivery, cancellations aren’t possible. But we’ll help if the key is unused.

Why was my payment declined?

Common causes: insufficient funds, bank restrictions, or mismatched billing info. Try another method!

Do you offer discounts for bulk purchases?

Yes! Contact us for wholesale pricing on 10+ keys.

After-Sales Support

How do I activate my key?

Follow the platform’s instructions (e.g., Steam, Microsoft). Need help? We’ll guide you!

My key says “already redeemed.” What should I do?

Contact us immediately with proof. We’ll investigate and replace fraudulent keys.

Do you provide technical support for software/games?

We assist with activation issues but refer to the developer for gameplay/software bugs.

Can I upgrade/downgrade my product after purchase?

No, but you can buy a new key. Refunds follow our policy if unused.

How do I contact support?

WhatsApp (instant reply) or Email (<24 hours). Include your order number!

Refund

Can I refund an unused key?

Yes! Request within 7 days for unused keys. Processing takes 3-5 business days.

What if I activated the key but regret the purchase?

Used keys can’t be refunded (per developer policies). We recommend checking system requirements first.

How long do refunds take?

3-10 business days, depending on your payment method.

Will I get a full refund?

Yes, minus fees if you used PayPal/crypto. Bank refunds may vary.

What if the key is invalid?

We’ll replace it or refund you immediately. No questions asked.